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EXPERIENCES

Arts & Culture Administrator, Contract, Pride in Art

 Vancouver, BC

August 2025 – December 2025 

• Assisted the Artistic Director with planning and executing SUM gallery events, programs, and promotions. 
• Liaised with community partners, such as VIFF, to create cross-promotions and ensure contract fulfillment. 
• Supported front-of-house gallery operations by monitoring visitor flow and ensuring public spaces were welcoming, accessible, and presentable, and that artworks were safe and undisturbed. 
• Maintained the organization’s social media presence by creating content and analyzing data based on targeted audience, keyword search, and general trends.  
• Conducted monthly banking reconciliations by collecting, labelling, and tracking invoices and receipts to ensure financial accuracy. 

Digital Navigator, Contract, S.U.C.C.E.S.S.

Richmond, BC                        

September 2024 – March 2025 

• Provided front-line administrative support, managing client inquiries via phone, email, and in person. 
• Organized and delivered workshops, including resource binders, training guides, and PowerPoints. 
• Maintained accurate client records and program data using IRCC’s OCMS system and Excel tracking tools. 
• Coordinated volunteers for event logistics, ensuring smooth presentation of digital literacy workshops. 
• Managed confidential information and contributed to monthly reporting and program documentation. 

UX/UI Design Intern, Contract – Moment Studio

Remote, Seattle, WA

September 2022 – September 2023 

• Coordinated client interviews and feedback sessions, supporting project timelines and workflows. 
• Conducted research and analysis to inform design decisions and align with industry best practices. 
• Collaborated with a diverse group of team members and clients to refine project outcomes through iterative feedback with intercultural and accessibility practices in mind. 
• Streamlined client collaboration by effectively corresponding via email and visual feedback meetings to align with the client’s vision while gathering actionable feedback for continuous improvement. 

Customer Experience Agent – Indochino Inc.

Remote – Vancouver, BC

September 2021 – July 2022 

• Collaborated with operations teams to streamline and improve the quality of the customer’s experience. 
• Troubleshot and investigated various customer questions, utilized customer-centric solutions to address inquiries from point of purchase to delivery, and fostered high satisfaction. 
• Maintained the company’s Excel spreadsheet tracking promotions, inventory, and shipping progress to promote clear and up-to-date information across the customer experience department. 
• Demonstrated professionalism and adaptable interpersonal skills through phone, live chat, and email correspondence with customers, resulting in customer retention during promotional seasons. 
• Prepared invoices accurately and processed necessary tailoring reimbursements and refunds to promote high order efficiency for large wedding parties with a tight deadline to receive garments. 

Audio Editor, Contract – Unmortal Podcast

Vancouver, BC

August 2020 – August 2021 

• Developed and maintained a filing system for raw audio assets to streamline file management.  
• Delivered high-quality editing results with strong attention to detail, optimizing final audio edits’ quality. 
• Employed collaborative feedback sessions with production team members and aligned efforts toward a cohesive and impactful product for the audience. 

Line Cook & Keyholder – Stan’s Pizza Joint

Burnaby, BC

November 2019 – July 2020 

• Ensured customer retention and satisfaction by delivering exceptional care, resulting in higher satisfaction and a positive dining experience. 
• Coordinated with wait staff to ensure efficient, high-quality order fulfillment through task prioritization. 
• Practiced routine inventory auditing process with a focus on optimized, accurate ingredient tracking. 

Assistant Intern – Or Gallery and Bookstore

Vancouver, BC

May – August 2019

• Managed and organized archival gallery records, files, and bookstore inventory in Microsoft Excel and the internal inventory system, ensuring accurate and accessible information retrieval. 
• Curated relevant research materials, presentations, and insights to aid the gallery team in enhancing upcoming exhibitions for guests from diverse or multi-barrier backgrounds. 
• Utilized multimedia documentation techniques, such as photography and video recording, to showcase gallery events for online archives. 
• Promoted gallery events, new products, and upcoming exhibitions through social media, enhancing community engagement and increasing event attendance and participation.   

VOLUNTEER & ACTIVITIES

Event Support – FabCycle

Vancouver, BC | August 2026 – Present 

Event & Equipment Room Support – VIVO Media Arts Centre

Vancouver, BC | June 2024 – Present 

Gallery Host & Various Roles – Queer Arts Festival

Vancouver, BC | June 2024 – June 2026 

EDUCATION & TRAINING

Be There Certificate – Jack.org | Born This Way Foundation – Issued July 31, 2024 

Emergency First Aid – St. John Ambulance | Burnaby, BC – Expires June 22, 2027 

Comprehensive Microsoft Excel– Udemy – Issued June 9, 2024 

Professional Diploma in Office Administration – Udemy – Issued June 9, 2024 

Foundations of Service Quality – Super Host | go2HR – Issued June 7, 2024 

Serving It Right – Responsible Service BC – Expires December 21, 2027 

Bachelor of Fine Arts – SFU | Vancouver, BC – Graduated Fall 2019